Our return policy lasts for 30 days. If 30 days have gone by since your purchase date, unfortunately we can not offer a refund or exchange. If for any reason you're not happy with our product within the 30 day period, please email us at firstname.lastname@example.org to request a refund. After we start the return process, we will send you a return label. You will be responsible for packing and shipping the item to us. Once we receive the returned item, your refund will be processed and a credit will be automatically applied to your credit card or the original method of payment.